- delete the PanPUAC_*.dat files (on my Windows machine these are in %USERPROFILE%\AppData\Local\Palo Alto Networks\GlobalProtect\)
- restart the PanGPS service
- delete the PanPUAC_*.dat files (on my Windows machine these are in %USERPROFILE%\AppData\Local\Palo Alto Networks\GlobalProtect\)
- restart the PanGPS service