Articles

  GlobalProtect is Failing with Error "Matching client config not found"

To resolve the "Matching client config not found" error on the GlobalProtect connection we need...

 Force Check-In Traps/Cortex

Steps to perform a force check-in from the console.1. Press ALT + Right-click on Endpoint...

 Global Protect--Ringing Loop--Windows

You need to do the steps below in order: 1- Disconnect the Global Protect 2- Restart the PanGPS...

 How to move Cortex agent to another account

On the Endpoint run the below commands:> cd C:\Program Files\Palo Alto Networks\Traps>...

 Paloalto Network How to reset GlobalProtect cookie 2FA

  - delete the PanPUAC_*.dat files (on my Windows machine these are in...

 Remove PAN Traps/Cortex

I have uploaded the cleaner tool to the case. Please follow the below steps to execute that:Steps...