TWAIN Driver Troubleshooting Test
- Navigate to the following folder:
C:\Windows\twain_32 - One folder at a time, cut and move the folder to the Desktop.
- After moving each folder, launch Carestream Imaging and test whether the application opens and the imaging device functions correctly.
- If moving a folder has no effect on the issue, return the folder to its original location:
C:\Windows\twain_32 - Continue testing each folder individually until the malfunctioning TWAIN driver is identified.
- Once the problematic driver is identified, reinstall the corresponding TWAIN driver.
- After reinstalling the driver, launch Carestream again and confirm that the issue has been resolved.
