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VoIP
Also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.
Our VoIP solution is pretty straight forward and it is coming as a managed services to give you the best experience ever.
Beyond features like call forwarding, call waiting, voicemail, call waiting, caller ID, we offer a vast range of enhanced features to help manage calls from your business. Most of these features come free with monthly packages subscriptions.
3-way calling Talk with up to three other people at the same time. Easily add new parties to a call already in progress.
Call Forwarding Configure your incoming calls to be redirected automatically to any phone number of your choice.
Call Hunting Route calls to multiple phones or members of a hunt group one after another. The call hunting process continues until an available extension answers the call or goes to voicemail.
Call Recordings Record and manage your calls, whether they are incoming or outgoing calls. extra charge will apply
Callback Configure one of your numbers to present a busy tone for incoming callers and automatically have the system place an outbound call to a chosen number to grant access to dial tone to make calls using your account.
Caller ID Filtering Filter specific incoming calls.- Incoming Calls Failover based on their caller ID and route them differently. According to your needs among your available routing options.
Calling Queues Manage high volumes of incoming calls by placing them in queues specifically configured to optimize customer service. Customize your own voice prompts, play advertisements, soothing music, or customized messages for on-hold callers. extra charge will apply
Call Waiting Receive a second call while already on the phone with someone and choose to answer the new caller or send them to custom destinations such as voicemail, on-hold music, busy signal or a pre-recorded message.
Digital Receptionist IVR Manage incoming calls through your own configurable voice response system or menu. Create numeric extensions for your callers to reach the desired party. All managed through a simple web interface.
Do not Disturb Prevent your phone from ringing when you are unavailable and forward incoming calls to a voice mail, landline or mobile device
Failover Extend your possibilities to be reached by setting up to 3 failover options: No Answer, If the phone is busy or if the device unreachable.
Music On Hold Choose up to 11 genres of music or beep configurations to play for your callers placed on hold.
Phone book Groups Create unique groups that fit your needs e.g. family, work or friends. You can then filter groups to head to a specific destination to reach you more easily.
Ring Groups Configure your DID number to ring different extensions or phone numbers simultaneously when you receive an incoming call.
Recordings Upload your own professional audio file to be used among the different features available that make use of a recording such as IVR, Voicemail and others.
Sequences Sequences is an IVR enhancement feature that allows you to create very specific scenarios where you can make use of any combination of the following options: DTMF, Recordings and SMS.
Speed Dial Configure up to 99 phonebook entries with a speed dial code to contact your most frequently dialled numbers.
Time Conditions Define how your incoming calls will be routed depending on the time of the day. i.e. during business hours or holidays, or outside business hours, etc.
Unlimited SIP URI Calling Receive or place unlimited free calls between the TASProvider network and any other SIP user worldwide. Receive unlimited incoming SIP calls from any SIP-compliant phone, gateway or device.
Voicemail Configure a Mailbox for your numbers or extensions to store your voice messages when you are unavailable and get access to all the great voicemail management options via your email
Call 911 charge may apply
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Available Addons
You can easily access our professional VoIP management system and do your customization yourself 24/7
$25.00 CAD Monthly
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You can easily access our professional VoIP management system and Send SMS
$10.00 CAD Monthly
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You can quickly turn your Cell phone into an extension for more reliability in case of a power or internet outage.
Cloud Softphone combines functionality, best-in-class privacy, and simplicity and doesn’t require coding experience. Supports iOS/Android/webRTC. Lifetime support and updates
$25.00 CAD Monthly
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If you want a solution to manage your incoming calls and have your customer(s) waiting on the line until an agent picks up the call, you can create a Calling Queue entry. This will permit you to have many calls on hold, queued calls in First In, First Out order until agents become available.
$25.00 CAD Monthly
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This feature allows you to record your calls, whether they are incoming calls by enabling "Record calls" in the settings of your DID number, or outgoing calls by enabling "Record calls" in the settings of your Sub account. The customer portal also offers a page that allows you to manage your recorded calls. This powerful feature not only gives you the option to listen the calls from the portal, but you can also download the recordings and send them to an email address. This feature is the perfect solution for companies that wish to maintain recordings of calls made and/or received for quality purposes, or for our clients who simply want to record calls for security reasons. Reasons organizations may monitor or record conversations may include:to protect a persons intent in dealings with the organization.
$25.00 CAD Monthly
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This feature allows you to upload and use your own audio files to play them while the caller is put "on hold" or during the "ring time" when you receive an incoming call. You can upload your custom audio files from the Recordings section and then convert them into Custom Music on Hold files. Thereafter you will be able to use your files in some of our features including: Calling Queues, Ring Groups, Call Hunting and Audioconferencing.
$25.00 CAD Monthly
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Know who's calling before you pick up the call. We will show the callerID of incoming calls on your device's screen, as well as on your Call Detail Records.
$8.00 CAD Monthly
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Call park is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set.
The “call park” feature is activated by pressing a preprogrammed button (usually labelled “Call Park”) or a special sequence of buttons. This transfers the current telephone conversation to an unused extension number and immediately puts the conversation on hold. (This is called parking the call; and the call is said to have parked onto a certain extension. Essentially, call parking temporarily assigns an extension number to an incoming call.) The telephone system will then display the extension number of the parked call so that the call can later be retrieved
$25.00 CAD Monthly
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HD Calling delivers a much better sound quality as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network (PSTN).
$20.00 CAD Monthly
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With this feature, all your voice calls can be transcribed to text format, and you may opt to receive them in your email inbox. You can either enable the transcription of all your calls or individually select which ones to transcribe.
$25.00 CAD Monthly
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